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Aricent walk-in for Technical Support Engineer

Job RoleTechnical Support Engineer
EligibilityBachelor's Degree
Experience1 to 5 years
SalaryNot mentioned
Job LocationGurgaon
Walk-in date02 Sep 2017
Walk-in time11:00 AM - 03:00 PM

Company Profile

Bringing together the deep communication technology expertise of Aricent with the creative vision and user experience prowess of design firm frog, the Aricent Group provides a unique portfolio of innovation capabilities that seamlessly combines consumer insights, strategy, design, Network Administratoring, and systems integration. Our breadth of capabilities and depth of expertise allows clients to imagine and develop differentiated user experiences and leading-edge products, while at the same time accelerating time-to-market, optimizing operations, and reducing overall product development expenses.

Job Description

The Remote Managed Services Security Network Engineer provides industry-standard technical support in a professional manner.
The Network Security Engineer will provide security monitoring & remediation support.

Job Responsibilities:
Provide technical support for on-premise & cloud based network security products to customers via phone and email.
Provide monitoring support from overall security perspective, against anomalies malware & other security threats.
Analyze any alerts or alarms generated for security threats breaches etc.
Review and isolate false positives, raise incidents for containing actual threats and breaches.
Optimize security configurations and environments for avoidance in mitigation of security threats.
This involves working with IT Operations, QA, Development, support & work with escalation teams including TAC and Datacenter Operations.

Deep understanding and experience of working on Content Network Security products i.e proxies, email & web security, UTM, etc. For E.g. Bluecoat, Cisco IronPort, PaloAlto.
Good knowledge and understanding of perimeter security products like Firewalls and IPS Cisco ASA, Cisco IPS.
Strong working knowledge of TCP/IP protocol stack and applications working on it like WWW, HTTP, DNS, SMTP, FTP, etc.
Basic understanding of Antimalware, Antivirus and Endpoint security.
Reasonable written & verbal communication skills.
Willing to work in 24x7 shifts.

Venue Details

Aricent Technology, 1st floor,
Tower B, Logix Techno Park, Plot No. 5,
Sector 127, Noida - 201303.

Noida ,Uttar Pradesh ,India , Pin code: 201303

Contact Details

Savita Sharma