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LiquidHub Analytics (Formerly Annik) walk-in for Client Service Associate

CompanyLiquidHub Analytics (Formerly Annik)
Job RoleClient Service Associate
EligibilityAny Graduate
Experience1 to 4 years
SalaryRs: 2,25,000 - 5,00,000 P.A.
Job LocationGurgaon
Walk-in date04 & 05 Sep 2017
Walk-in time02:00 PM - 05:00 PM

Company Profile

LiquidHub Analytics (Formerly known as Annik) is a world class provider of data analytics solutions ranging from MR, data management/analytics and BI. We are now part of Liquidhub which makes us 3000+ employees geographically spread across 14 countries globally. LiquidHub is a customer engagement company that partners with businesses to improve customer experience and drive growth. Headquartered in Philadelphia, with operations in US, UK, Europe and Asia, we serve companies globally. We are driving rapid growth with solutions redefining customer engagement. We have long-term and recurring relationships with Fortune 500 with strong revenue growth and desirable profitability, over 25% growth year on year.

Job Description

Operations experience is a must, - managing, delivering on customer service level agreement.
Excellent communication and interpersonal skills.
Ability to work in a high pressure environment.
Collaborative, adept at forging and maintaining relationships with customers, stakeholders, support teams.
Willing to provide on call support during weekends as per business need.
Willing to work shifts as desired by client. This could be night shift , early morning shift etc.
Experience in creating process documents, SOPs.
Adept ability to gather and organize data to report trends and perform root cause analysis.
Prior experience working in trade, compliance role, experience in audit function a plus.
Ability to multi task, handle deliverables with competing priorities.
Should possess excellent customer relationship management.
Should be a self-starter.
Attention/ eye for detail.
Good presentation skills.

Other Details:

Should be comfortable working in rotational shift.
Excellent communication skills.
Joining time: Max 15-20 days.

Venue Details

LiquidHub, 14th/15th Floor,
Block A-2, DLF World Tech Park,
SEZ, Silokhera, Gurgaon - 122002.

Gurgaon ,Haryana ,India , Pin code: 122002

Contact Details

Ruchika Kinger